← Back to homepage

Privacy Policy

Last updated: 10 August 2026

1. Data controller and system owner

The owner of the Veruno system and the controller of personal data collected through veruno.app is Sendormeco Holding sp. z o.o., ul. Złota 75a/7, 00-819 Warsaw, Poland, registered in the Polish National Court Register (KRS) under number 0000906110, VAT ID (NIP) 525-286-64-57, REGON 389194801.

Data protection contact: kontakt@veruno.app. The controller has not appointed a data protection officer — requests are handled directly at that address.

2. What this policy covers

This policy describes how we process data on the veruno.app website (the product pages and the contact form). Data that restaurants using Veruno enter into the application itself — including data about their guests — is processed by us as a data processor, on that restaurant's instructions and under a data processing agreement with it. The restaurant remains the controller of that data and is responsible for informing its own guests.

3. What data we collect

We do not collect special categories of data (Article 9 GDPR) and never ask for them in the form — please do not include anything in your message beyond what we need in order to reply.

4. Purposes and legal bases

5. How long we keep data

6. Recipients of the data

We share data only with the providers we need in order to run the site, each under a data processing agreement:

Data may also be disclosed to public authorities where they request it on a legal basis. We do not sell data and do not share it with third parties for their own marketing purposes.

7. Transfers outside the EEA

The website, its email and its backups run on infrastructure inside the European Union. The exceptions are Google Analytics and DNS, whose providers may also process data in the United States. Those transfers rely on the European Commission's adequacy decision (EU–U.S. Data Privacy Framework), backed by standard contractual clauses. If you decline analytics cookies, no data about you reaches Google Analytics at all.

8. Your rights

You have the right to access your data, to rectify it, erase it, restrict its processing, to data portability, and to object to processing based on legitimate interest. You can withdraw your analytics consent at any time without affecting the lawfulness of processing before withdrawal — just clear this site's data in your browser settings. We handle requests sent to kontakt@veruno.app without undue delay and within one month at the latest. You also have the right to lodge a complaint with the President of the Polish Personal Data Protection Office (UODO, ul. Stawki 2, 00-193 Warsaw) or with the supervisory authority in your country of residence.

9. Cookies and browser storage

The site itself uses no cookies to function. Your choice from the banner is saved in your browser's local storage (the veruno-consent key) — without it, the banner would reappear on every visit.

Only after you click "Accept" do we load the Google Analytics 4 script, which sets its own cookies (_ga and _ga_<id>, valid for up to 2 years) used to distinguish sessions and users. Until then the script is not downloaded at all, and consent defaults to denied under Google Consent Mode v2.

10. Profiling and automated decisions

We do not make decisions about you based solely on automated processing, including profiling, that would produce legal effects concerning you or similarly significantly affect you.

11. Is providing data required?

Filling in the form is voluntary, but your name, email address and message are needed for us to reply — without them the enquiry cannot be submitted. The remaining fields are optional.

12. Changes to this policy

If the way we process data changes, we will update this document and the date at the top of it. The current version is always available at veruno.app/en/privacy-policy.html.

13. Contact

For anything related to personal data, write to kontakt@veruno.app or by post: Sendormeco Holding sp. z o.o., ul. Złota 75a/7, 00-819 Warsaw, Poland.